Q&A

Billing & Rewards Q&A

Q: What payment methods do you accept?

A: We currently accept credit cards and debit cards, all supported by Stripe.

Q: What is an autocharge?

A: Gracy uses an Autocharging system for payments. When your reward balance drops below the selected threshold, it will automatically recharge by the preset amount. You can also set a monthly limit on the number of autocharges.

Q: Where can I change my payment method?

A: You can update/change your subscription payment method in your Gracy Dashboard. To change the payment method, Go to Payment Method.

Q: What is the conversion rate for Gracy Point?

A: Currently the conversion rate is 100 GP = $1 USD, but may vary from time to time.

Q: What is needed for a swap to Gracy Token($GRACY)?

A: All users need an ERC-20 compatible blockchain wallet in order to swap GP to $GRACY.